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In the Operational logs, locate messages from XMLHTTPWebRequest that have the following pattern: 0x?aa7?, 0x?aa8?, 0x?aa3?, 0x102, 0x80070102 Go to Applications and Services Logs > Microsoft > Windows > AAD. See the general guidance in the Overview section.) (The latest build on your channel is great. Make sure that you're running Office build. To determine whether you're experiencing this kind of issue, follow these steps: Please check your connection and try again. We couldn't connect to one of the services we needed to sign you in. You may see a message that resembles the following: When the overall network is working on your devices, Office applications may experience connection issues.
#Not able to register microsoft office 2016 update#
You may experience one of the following symptoms after you update to Microsoft Office 2016 build or a later version on Windows 10.
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Starting in build, Office uses Web Account Manager (WAM) for sign-in workflows on Windows builds that are later than 15000 (Windows 10, version 1703, build 15063.138). This article contains information about a new authentication framework for Microsoft Office 2016.īy default, Microsoft Microsoft 365 Apps for enterprise (2016 version) uses Azure Active Directory Authentication Library (ADAL) framework-based authentication. To diagnose and automatically fix several common Office sign-in issues, you can download and run the Microsoft Support and Recovery Assistant.
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